1. Information We Collect
We may collect the following types of personal information from you when you visit our website or use our barbershop services:
- Contact Information: Your name, email address, postal address, and phone number.
- Booking Details: Information related to your barbershop appointments, such as preferred date, time, and service requested.
- Payment Information: Your credit/debit card details and other payment-related information for processing transactions.
- Website Usage Data: We may automatically collect information about your usage of our website, including IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
- Feedback and Reviews: Information you provide in customer surveys, feedback forms, or reviews.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: To schedule and manage your barbershop appointments, process payments, and deliver our services to you.
- Customer Support: To respond to your inquiries, requests, or complaints, and to provide assistance when needed.
- Improving Our Services: To analyze and enhance our services, website functionality, and customer experience.
- Marketing Communications: With your consent, we may send you promotional offers, newsletters, and updates about our barbershop services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing barbershop services.
- Legal Obligations: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.
- Consent: If you have given us your explicit consent, we may share your information as described at the time of obtaining consent.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
- Access and Correction: You have the right to access and update the personal information we hold about you. You can do this by logging into your iBarber account or contacting us directly.
- Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the emails or by contacting us.
- Cookies and Tracking Technologies: You can set your browser to refuse all or some browser cookies or alert you when cookies are being sent. However, disabling cookies may affect your browsing experience.
6. Children’s Privacy
iBarber’s website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its deletion.
8. Contact Us
Thank you for trusting iBarber with your personal information. We are dedicated to safeguarding your privacy and providing exceptional barbershop services.